Secure Payment


Each time you make a purchase with a participating merchant you will be prompted by your bank to checkout using Mastercard SecureCode. You will be asked to give a private one-time code provided by your bank such as an SMS to confirm your payment. This code will never be shared with the merchant and can only be used for that one transaction.

  • You have used reasonable care in protecting your card from loss or theft; and You promptly reported loss or theft to your financial institution.
  • If you believe there has been unauthorised use of your account and you have taken these steps, rest easy knowing you have the protection of Mastercard’s Zero Liability promise.
  • If you lose your card or it’s stolen, contact your bank immediately and suspend or cancel your card.
  • Review your bank and card statement regularly and report any suspicious transactions.


With zero liability, you’re covered if your card is used in a fraudulent manner. Benefit from an added layer of protection that prevents the unauthorized use of your card when shopping online.


Every transaction is monitored and heavily guarded behind our advanced encryption to help prevent identity theft.

Hackers are getting smarter so banks and card providers around the world are creating extra hurdles for you to navigate just to pay online. We’re committed to making things easier for you without making it riskier. In the unlikely event something does go wrong, just report it and we’ll take care of any unauthorised transactions.

If an eligible item you’ve purchased online doesn’t arrive or arrives significantly different to the sellers description, we can reimburse you for the full purchase price plus shipping costs, up to $20,000 per item.


Amex intelligent security systems secure payment process ensures you can shop with confidence, with their fraud protection guarantee helping keep you safe and secure.

Apple Pay

Apple Pay is safer than using a physical credit, debit, or prepaid card. Face ID, Touch ID or your passcode are required for purchases on your iPhone, Apple Watch, Mac or iPad. Your card number and identity aren’t shared with merchants, and your actual card numbers aren’t stored on your device or on Apple servers.

When you pay in stores, neither Apple nor your device will send your actual card number to merchants. When you pay online in Safari or in apps, the merchant will only receive information you authorise to fulfil your order — such as your name, email address, and billing and shipping addresses.

When you pay with a debit or credit card, Apple doesn’t keep transaction information that can be tied back to you.

Google Pay

Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. When you pay in stores, Google Pay doesn’t share your actual card number, so your information stays secure. 


JCB’s J/Secure™ authentication program for card not present transactions has been protecting JCB cardmembers from identity theft since 2004. J/Secure™ makes online commerce more secure by adding an important identification step which enables cardmembers to directly authenticate their card with the issuer.

Shop Pay

You and your money are protected when you choose Shop Pay.

  • Share you billing and shipping info once, and use your email address to tap through future purchases
  • Our servers meet strict industry standards (PCI Compliance) for vaulting credit and debit card info
  • Every personal detail you share with Shop is encrypted from end to end