After Care

Service and repair

As with all mechanical components, the bicycle is subjected to wear and high stresses. Different materials and components may react to wear or stress fatigue in different ways. If the design life of a component has been exceeded, it may suddenly fail, possibly causing injuries to the rider. Any form of crack, scratch or change of colouring in highly stressed areas indicates that the life of the component has been reached and it should be replaced.

Basic cleaning and care

Always dry your bike with a soft cloth to avoid rust and corrosion. While carefully drying your entire bike, you will also be able to inspect all the different parts and detect any potential problems.

Lubrication is an important part of maintaining an electric vehicle. Parts of the bike - including the chain, derailleur, and suspension fork - should be scrubbed with an appropriate lubricating oil every six months.

Check the chain tension after every ride. The chain needs to be as tight as possible without creating friction that will waste energy and wear the chain and cogs prematurely.

Ensure the electrical components, like the LCD display, motor, battery, and the circuit wiring have no prolonged water contact. Do not submerge this e-bike in any body of water. If wiring is causing the e-bike to spark, please refrain from riding, kill the electrical current and contact us to replace the electrical system. If the system is faulty or becomes faulty without outside tampering or changes to the e-bike, you are under a 6-month warranty for electrical systems issues. 


Puncture Repair

Although some punctures are unavoidable, pinch flats are often caused by the tyre pressure being too low, causing it to compress when in contact with bumps or rough surfaces. To avoid pinch flats, ensure you maintain correct tyre pressure before every ride!

If you do get a puncture:

  • Remove the wheel from your bike and release any remaining air by depressing the valve.
  • insert lever to remove the tube. Repeat this until one side of the tyre is outside of the rim.
  • Remove the flat tube.
  • Insert the valve of the new tube through the valve hole, then insert the rest of the tube around the rims.
  • Once the tube is fitted, inflate the tube halfway, ensuring everything is still aligned. Once this is confirmed, fully inflate!